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At DSR Electronics & Financial Services Pvt. Ltd., we value the trust you place in us and recognize the importance of secure information handling. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website or services.
When you browse our website, we do not collect any personal information unless you voluntarily provide it. You can explore the website without disclosing your identity. However, if you choose to interact with us by providing personal information, such as through correspondence or registration, your information will be securely stored and processed according to applicable Indian laws.
We may use your information for purposes such as:
We may also use aggregated data to analyze website usage patterns. However, this data will not identify you personally.
We use “cookies” to enhance user experience by analyzing website traffic and preferences. Cookies are small data files stored on your device. While these cookies do not contain personal information, you can disable them in your browser settings if you prefer. However, this may limit certain functionalities of the website.
We may share your personal information within DSR Electronics & Financial Services Pvt. Ltd. and its affiliated entities for business purposes, including improving services and responding to your inquiries. We may also share information with third parties under certain conditions:
We do not share your personal information with unrelated third parties for their marketing purposes without your explicit consent.
We implement reasonable security measures to protect your personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee complete security. By using our website, you acknowledge the associated risks.
Our website is intended for individuals who can legally form binding contracts. We do not knowingly collect personal information from children under 18 years of age. If you provide us with such information, you represent that you have the authority to do so.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain data to prevent fraud, enforce our legal rights, or comply with legal obligations.
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise your data subject rights under applicable laws, please contact us using the details provided below.
We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
DSR Electronics & Financial Services Pvt. Ltd.
2A, Floor-2, 143/145, Khaitan Chamber, Modi Street,
Karva Khana Majid, Fort, Mumbai-400001, India
Phone: +91-8010462553
Email: info@dsrelectronics.com
Customers can cancel their order any time before dispatch. Once the order is out for delivery, cancellation is not possible, but the customer may choose to reject it at the doorstep.
The time window for cancellation may vary based on product categories. Specific cancellation policies mentioned on the product page or order confirmation page will take precedence.
In certain cases, a cancellation fee may apply if the specified time window has passed. If the order is canceled by DSR Electronics & Financial Services Pvt. Ltd. due to unforeseen circumstances, a full refund will be processed for prepaid orders.
We reserve the right to accept or reject cancellation requests at our discretion.
We offer a 30-day Money Back Guarantee on our products. If you are not completely satisfied, you can return the product within 30 days for a full refund. The product must be unused, in its original packaging, and accompanied by the original receipt.
Refunds will be processed within a specified timeframe after we receive the returned product in satisfactory condition. Refunds will be credited to the original payment method.
Products eligible for return must be returned within 30 days of purchase. The product should be in unused condition, with all original packaging and documentation.
To initiate a return, contact our customer support team for guidance. Returns that do not meet the criteria may be rejected.
We offer shipping across India. Orders are processed within 2-3 business days, and delivery times may vary based on the destination.
In case of any delays caused by the carrier or other external factors, we will work with you to resolve the issue. However, we are not responsible for delays beyond our control.
If a product is damaged or lost during shipping, please contact us immediately for assistance.
These policies are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these policies will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
